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Diploma of Government (Management) - PSP51104

Who will benefit from this course?

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This course will help if you work as a manager or team leader in the following or similar areas:

  • Investigations
  • Fraud Control
  • Fraud Investigations
  • Compliance

People with this qualification work in government and non-profit organisations as well as private organisations of all kinds, from small businesses to major corporations.

What does the course cover?

On this program, you will develop skills and knowledge in the area of government management. This focuses on the everyday management of people within a compliant public service ethos. It includes leadership, performance management, workplace development strategies such as coaching and mentoring, risk management, OH&S and conflict management.

Nationally recognised units within this program are:

Core Units

  • PSPETHC501B Promote the values and ethos of public service
  • PSPGOV502B Develop client services
  • PSPGOV505A Promote diversity
  • PSPGOV512A Use complex workplace communication strategies
  • PSPLEGN501B Promote compliance with legislation in the public sector
  • PSPOHS501A Monitor and maintain workplace safety
  • PSPGOV519A Manage performance

Electives

  • PSPGOV511A Provide leadership
  • PSPGOV508A Manage conflict
  • PSPGOV506A Support workplace coaching and mentoring
  • PSPGOV517A Coordinate risk management

What are the entry requirements?

To enter this program, you must be over 18 and have completed high school Year 10 or equivalent. You must also be employed in a workplace where you can carry out government management activities, because this will be needed for assessment. As this program trains people for supervisory positions, it is recommended that candidates have some experience in this or a related field. If this is not the case, it is suggested that discuss your situation with your supervisor or with us before applying.

On the program, you will need to read laws and other legal documents, as well as writing reports. If you are not sure whether you have the literacy skills for this, please contact us. Note that certain Commonwealth Government positions, such as Investigative Officers, require that the candidate meet certain legislative requirements: for example, some may require that you are an Australian citizen and/or have no criminal record.

If you are in any doubt as to whether you meet requirements that would enable employment, you can contact the relevant department, or us.

What do I need to bring?

All you need to bring:

  • Your own stationery (paper, pen, pencil etc)
  • Calculator
  • USB memory stick

Where will the training take place?

Training and assessment will take place at your workplace (if the training is organised through your job) or at a convenient venue organised by us. Please contact us if you would like further details. Training sessions will be held in a formal classroom environment and will also involve field operations involving realistic workplace-like scenarios. If you are already working in investigations, some assessment may be carried out on the job (with the agreement of your supervisor).

What will happen on the course, and how long will it take?

Learning and assessment will be entirely face-to-face. Training may include lectures, discussions, analysis of case studies, worksheets and other similar activities. You will also be asked to complete some reading (for example, AGIS and Fraud Control Guidelines) outside class. This will be essential preparation for other learning activities.

Assessment will include analysis of case studies (with written or oral questions), demonstrations (in which you are observed while you carry out typical work tasks relating to investigations), written questions and reports from third parties such as your supervisor. The program involves at least 38 hours of face-to-face instruction, and assessment activities, including the logbook, should be completed within 12 months.

Can I get credit for previous life or work experience?

Then you may be able to apply for Recognition of Prior Learning (RPL), Credit Transfer or National Recognition. See the main brochure for further information, or contact us. The procedure is the same for all qualifications we offer.

Support and welfare services

At DTC, we aim for everyone to have a fair opportunity to gain qualifications. We embrace access and equity principles. For further information, please see the brochure.

Pathways after this qualification

People who complete this qualification may find it useful to undertake the Advanced Diploma in Government (Management), also available at DTC. Alternatively, you may want to complete further qualifications in similar areas, to further enhance employment or promotion opportunities, or to meet the needs of your department or company. We recommend that you discuss this with us and/or your supervisor. A full list of the qualifications that we offer can be found here.

 

Cost

  • Full course $3750

Should you wish to speak to one of our friendly training staff please don't hesitate to contact us.

 

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